Have any Question? Ask us anything, we’d love to answer!
Digital insurance service platform focused on providing simple, fast, and transparent motor insurance solutions.
© 2026, RiskMate. All Rights Reserved
Riskmate, managed by An Jaya Enterprise (“Riskmate”, “we”, “us”, or “our”), respects your privacy and is committed to protecting the personal information you provide when using our website, services, and insurance-related assistance.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, contact us, request an insurance quotation, purchase or renew an insurance policy, or use any of our services.
By accessing our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described in this policy, where such consent is required under applicable laws.
Depending on the services you request, we may collect personal information that you voluntarily provide to us. This may include your name, identification or passport details, contact information such as your phone number, email address, and mailing address, as well as information relating to your vehicle, including its registration number, make, model, year, engine capacity, ownership details, and other relevant information required for insurance purposes.
We may also collect information relating to your existing or previous insurance policies, driving and insurance history, information required to obtain insurance quotations or process insurance applications, payment and transaction details, and information you provide when requesting assistance with insurance claims or other services.
In addition, when you access or use our website, we may automatically collect certain technical information, such as your IP address, browser type, device information, operating system, pages visited, and general website usage information.
We may collect your personal information through different channels depending on how you interact with us. This may include information submitted through our website, online quotation or enquiry forms, or information provided directly to us through WhatsApp, email, telephone, or other communication channels.
We may also collect information provided to our representatives or advisors during the insurance application and renewal process, when you request assistance with a claim, or when you otherwise engage with our services. Where permitted by applicable laws, we may also receive relevant information from insurance providers, intermediaries, or other authorized parties where such information is necessary to provide the services you have requested. We will collect personal information through lawful and appropriate means and, where required, with your knowledge or consent.
We may use your personal information to provide and manage the insurance services you request, including responding to enquiries, preparing quotations, assisting with insurance applications and renewals, providing personalized guidance, facilitating communication with relevant insurance providers, and supporting you with claims or other related matters. We may also use your information to process transactions, provide customer support, send relevant service or renewal reminders, improve our services and customer experience, maintain appropriate business records, and comply with applicable legal and regulatory requirements.
We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless we obtain your consent or are otherwise permitted or required to do so under applicable law.
Riskmate believes that insurance decisions should be based on individual needs and circumstances. When you request a quotation or seek assistance from us, our representatives may review the information you provide to better understand your requirements and assist you in identifying suitable insurance options.
Our services may involve communicating with insurance providers or other relevant parties to obtain quotations, policy information, or other services requested by you. We aim to provide clear and practical guidance based on the information available to us at the time of assessment.
Any insurance recommendation or guidance provided by Riskmate is based on the information provided by you and the options available to us at the time. You are responsible for reviewing the terms, conditions, exclusions, benefits, and limitations of any insurance policy before making your final decision.
To provide our services effectively, we may share relevant personal information with insurance companies, insurance providers, authorized intermediaries, business partners, and service providers where necessary to fulfil your requests or provide the services you have engaged us for.
We may also disclose your information to service providers assisting us with payment processing, technology, communication, administrative services, claims-related matters, or other business functions. In certain circumstances, we may disclose personal information to professional advisors, government authorities, regulators, law enforcement agencies, or other parties where required or permitted by applicable law.
We will take reasonable steps to ensure that third parties receiving your personal information handle it appropriately and in accordance with applicable privacy and data protection requirements.
We do not sell your personal information to third parties for their independent marketing purposes.
Where permitted by applicable laws and, where required, with your consent, we may use your contact information to provide you with information about our services, insurance products, promotions, renewal reminders, or other communications that may be relevant to you.
You may choose to stop receiving marketing communications from us at any time by contacting us or using the unsubscribe option provided in our electronic communications. Please note that even if you choose to opt out of marketing communications, we may still contact you when necessary for service-related matters, including policy administration, transactions, renewals, or other communications directly related to services you have requested.
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and enhance your overall browsing experience.
These technologies may help us understand website traffic, remember your preferences, monitor website performance, identify technical issues, and improve the content and services we provide. You may adjust your browser settings to refuse or restrict cookies. However, disabling certain cookies may affect the functionality or availability of some features on our website.
Riskmate takes reasonable and appropriate measures to protect your personal information against unauthorized access, collection, use, disclosure, alteration, loss, misuse, or destruction.
We implement appropriate administrative, technical, and organizational safeguards based on the nature of the information we collect and the risks involved. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure. While we take reasonable steps to protect your personal information, we cannot guarantee the absolute security of information transmitted to or stored by us.
Our website may contain links to third-party websites, platforms, or services, including websites operated by insurance providers, payment providers, or other business partners. These third-party websites and services operate independently from Riskmate and may have their own privacy policies and terms of use. Riskmate is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the relevant privacy policies and terms of use of any third-party website or service before providing your personal information.
Riskmate may update or amend this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable laws and regulations. Any updated version of this Privacy Policy will be published on this page with the revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect your personal information.
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your personal information, you may contact us using this link. We will make reasonable efforts to respond to privacy-related enquiries and requests within a reasonable period.
Riskmate
Managed by An Jaya Enterprise
Have any Question? Ask us anything, we’d love to answer!
Digital insurance service platform focused on providing simple, fast, and transparent motor insurance solutions.
© 2026, RiskMate. All Rights Reserved